In accordance with Texas law (House Bill 4224 and Section 181.105 of the Texas Health and Safety Code), the following information is provided to help clients understand their rights and available resources:

Access to Health Care Records
Clients have the right to request a copy of their mental health records. Requests may be submitted in writing via email or mail to your clinician directly. Records are provided in accordance with Texas law and applicable privacy regulations, and requests will be processed within 15 business days. A reasonable, cost-based fee may apply for copies and postage. If you have questions about accessing your records, contact info@chaegercounseling.com

Licensing & Consumer Resources
The Texas Behavioral Health Executive Council regulates licensed mental health professionals in Texas. If you have questions about licensure or professional standards, you may contact BHEC directly: Texas Behavioral Health Executive Council – https://bhec.texas.gov/contact-us/

Filing a Consumer Complaint
If you wish to file a consumer complaint regarding consumer protection issues, you may do so with the Texas Office of the Attorney General: https://texasattorneygeneral.gov/consumer-protection